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Your statement is a record of all activity for your merchant account during a given month. You may either receive this by mail or electronically. Sometimes terms and abbreviations found on your statement may be unfamiliar to you, so we have prepared a guide that will help.

VISA/MasterCard Quick Reference Guide (QRG) to Fees and Surcharges
The following fees are associated with transactions that failed to qualify at Visa or MasterCard's lowest rates. Additionally, we have listed a few simple tips to limit the number of additional surcharges you may incur:

  • Swipe all transactions
  • Ensure all terminals are closed-out and balanced within 24 hours
  • Obtain authorizations for all transactions
  • Use Address Verification Service (AVS) on all hand-entered transactions

Visa QRG


VS KEY ENTER/MOTO/OFF
Cleared Within 48 Hours
No Mag Stripe
Hotel Must User Check-In/Check-Out Option
Auth Code

VS SMKT CHECK
Supermarket Check Sale
Cleared Within 24 Hours
Full Mag Stripe
Auth Code

VS KEY ENTER/CARD PRESENT/AVS
Cleared Within 24 Hours
Mag Stripe Attempt
Card Present
AVS Zip Code Match
Invoice Number if Prompted
Auth Code

VS EXPRESS PAY
Express Payment Merchant
Mag Stripe Attempt Cleared Within 48 Hours
Face-to-Face Sale Under $25.00

VS KEY ENTER/CARD NOT PRESENT/AVS
Cleared Within 24 Hours
No Mag Stripe
AVS Required
Auth Code

VS INTERNATIONAL
Non-US Issued Card
Cleared Within 48 Hours
No Mag Stripe
VS BUS CARD ELEC
Business Card
Signature Card
Cleared Within 48 Hours
Auth Code

 

 



VS CPS/ECOMM BASIC
E-Commerce Sale
Cleared Within 24 Hours
No Mag Stripe
Auth Code
AVS Required
Encryption Required

VS BUS CARD STD
Business Card
Signature Card
Cleared Within 48 Hours
Auth Code

VS CPS/ECOMM PREFER
E-Commerce Sale
Cleared Within 24 Hours
No Mag Stripe
Auth Code
3 Domain or SET Encryption

GSA LARGE TICKET
GSA Large Ticket Sale

VS PASS TRANSPORT
Passenger Transport Merchant
Auth Code
Cleared Within 7 Days

VS KEY ENTER/EMERGING MARKET
Emerging Market Merchant
Cleared Within 48 Hours
No Mag Stripe
Auth Code

VS NON AUTH/OVER TIME FRAME
Cleared Within 30 Days

Master Card QRG


MC KEY ENTER/MOTO/OFF
No Mag Stripe
Mail or Telephone Order
Cleared Within 48 Hours
Auth Code

MC BUSINESS CARD II
Business/Corporate/Purchase/Fleet card
No Mag Stripe
Cleared Within 30 Days

MC KEY ENTER/CARD PRESENT
Mag Stripe Attempted
Cardholder Present
Cleared Within 24 Hours
Auth Code

MC INTERNATIONAL
Non-US Issued Card
Cleared Within 30 Days
No Mag Stripe

MC BUSINESS CARD I
Business/Corporate Card Must Enter Sales Tax
Cleared Within 48 Hours
No Mag Stripe

MC LARGE TICKET
Large Ticket Sale
No Mag Stripe
Cleared Within 24 Hours

MC NOT AUTH/OVER TIME FRAME
Cleared Within 30 Days

"Your charges are VERY clear. I love how I get my full deposit each day and only charged once a month. Thanks!" Sandy - Family Tans

Contact

Phone: 866 371 1700
Phone: 317 891 2300
Fax: 800 891 1887
Web: www.indyhost.net
Email: indyhost@indyhost.net
Address: Indyhost.net, Inc.
PO Box 845, IN 46140.